Make your move
This is where the action is. In the gym, the pool, a free yoga class or a fitness workout. Or out on a hike, bike, walk or climb.
FLOW-based
wellness
The state of FLOW can lead to the best stuff in life - new inspirations, interests and intentions - but finding it is tricky. You need a place that rebalances life and pushes you in all the right ways. A place like SCHLOSS Zermatt.
The light-hearted
& fun take on life
Sport at SCHLOSS
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Families at SCHLOSS
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Our guide to keeping the kids smiling
Zermatt's mountain railways, lifts, ski schools, and restaurants are made for kids and families. As is SCHLOSS Zermatt. Here you find more information about our family offer.
Dogs at SCHLOSS
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Our guide to dog-friendly Zermatt
Dogs are more than welcome at SCHLOSS Zermatt, and we have a stack of tips and services to help you keep them happy and healthy. To the guide!
CBD & Adaptogenic Spa
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Welcome to the moment
Our 630m² CBD & Adaptogenic Spa shuts out the noise to turn up the relaxation. Breathe, feel the water and air on your skin, let go to the moment.
Ski Room
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Simple, safe, warm
After a bluebird day, it’s just a short walk back to us. Leave your gear in our secure ski room with its boot-drying facilities and tool workbench.
Games Room
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Come and play
Ready for families and friends, the Games Room has table football, table tennis, darts, lego and more. Plus there’s snooker in the room next door.
Rent bikes or skis
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The best equipment at better prices
Don’t know who to rent from? We do. Whether’s it’s a bike, board, skis or helmet, we’ll help you hire the best and get a discount.
Bike Room
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Store, clean, service
Park up in our Bike Room and make full use of our cleaning and service station. Need to hire any kit? We’ll help you hire the best and get a discount.
Our values: what to expect from us
01 - Easy-going
Come, go, flow. We’re straightforward and uncomplicated (although not to be confused with ordinary).
Our values: what to expect from us
02 - FAMILY-FIRST
We’re family, literally, here to look after you and look out for you. If you’re happy then we’re happy.
Our values: what to expect from us
03 - DYNAMIC
We like to stay on our toes and always look ahead, hungry to do more and push for better.
Our values: what to expect from us
04 - DARING
We challenge ourselves, and you, to stay in FLOW. We know when to push and pull.
Our values: what to expect from us
05 - FUN
We’re all here for a good time, not a long time, and SCHLOSS Zermatt is about the best of times. Joy, contentment, and squeezing the most out of life.
Our values: what to expect from us
06 - BALANCED
Everything is about balance. Coffee in the morning, cocktails in the evening. No judgement or expectations about what you should be doing.
Why SCHLOSS Zermatt?
In the heart of Zermatt
SCHLOSS Zermatt is tucked away on a quiet side street - 120 seconds from Zermatt’s train station, coffee shops, ski shops and lux boutiques.
Get up, get out, get moving
Recharge batteries, rearrange cells, activate joy. SCHLOSS Zermatt champions adventure with balance. Wherever you go, and however you move, have fun.
Feel good, naturally
CBD, adaptogens and vital mushrooms are considered to be nature’s way of relaxing body and mind. Let them work their magic via a treatment, therapy, or time in the spa.
Here since 1984
We, the Perren family, have been looking after the hotel and guests since 1984. That makes everything more personal. Your euphoria is in our hands.
Fill up on The Good Life
Think, do, feel, be. We’re about living for the moment and finding the right balance. Ready to get the good times flowing? Come see us.
Welcome
to the family
We, the Perren family, have been looking after SCHLOSS Zermatt for nearly 40 years. In that time we’ve renovated, redesigned and evolved, but one thing has remained constant: our passion for taking care of people (both our clients and staff). Our familial atmosphere is one of the reasons why staff stay with us for a long time, and why guests return each year for more fun..
Meet the team
Alex Perren (Man of the house)
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"Fast descents are just what I need every now and then to clear my head. With the north face of the Matterhorn behind me - and an unobstructed view of the Weisshorn, the Mischabel group, and the upper Mattertal - this ride is always a highlight. Be sure to plan a stop at Stafelalp."
Julia (Front Office Managerin)
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"When the weather is glorious but I’m not in the mood for high-octane activities, my Plan A is always a leisurely walk along the AHV trail. I stroll through the larch forest and then make a little detour to the Sonnmatten restaurant with its wonderful sun terrace and playground for the children. Be sure to try the schnitzel!”
Marcela (Massage Therapist)
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"I’m a trained esthetician, massage therapist specialised in Ayurvedic techniques, and a yoga teacher. I’ve been working in the holistic wellness world for many years, combining touch, breath, and presence to guide people toward balance, calm, and deep inner connection.
Every treatment is a chance to make someone feel truly special in body, mind, and spirit. I want you to feel safe, cared for, and free to completely let go. Even if just for a little while."
Bruno (Head Chef)
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"Using only fresh products, I aim to prepare dishes that are both flavourful and visually appealing. Even in the breakfast buffet, I focus on variety and inclusivity, creating vegan-friendly options and something memorable. I want you to be eager to return every morning for another taste."
Joaquim (Chef Portier)
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"Schloss Zermatt is a place where I work with my soul. Here, I learned that hospitality goes far beyond opening doors, it’s about opening hearts. Every day is a new opportunity to make someone feel special, and that gives me purpose."
Susi (Spa Reception)
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"I want every guest of the spa to be truly seen, cared for, and uplifted during their visit.
Mornings begin in serenity with a softly lit pool, setting the tone for a day of calm and balance. By midday, the spa comes to life with gentle music, aromatic showers, and soothing saunas (including a cosy one just for kids). Then afternoons and evenings invite you to slow down, unwind with a warm cup of tea, and fully embrace the tranquil atmosphere.
I believe in the power of positive energy, thoughtful touches, and making people feel genuinely valued. My hope is that you leave us fully relaxed, recharged, and reconnected with the deepest parts of yourself. Body, mind, and soul."
Andreea (Assistant Executive Housekeeper)
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“It’s incredibly touching to know that the little things we do - whether preparing a room or offering a warm smile - can have such a big impact on someone’s stay. We aim to create an atmosphere of peace, trust, comfort, and calm. Somewhere you feel truly welcomed and cared for.”
